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Frequently Asked
Questions
"Why
should I purchase Unique salon software?"
First, Unique is very affordable and it comes Network Ready at no
extra cost. We have always had a different
attitude on price . There is a lease and a
pay in full option plan. There are no Credit check, No
application and
No interest. All you need is a small down payment with a Valid Credit card or your
business Checking account. If you compare Unique software
with other software packages, feature-for-feature, you
actually get more from our affordable package. Also it's
one of the very few Salon Software that we know of that has
a full integrated accounting system with an Income Statement
and Balance sheet built-in. Most other salon programs will require
you to buy QuickBooks or some other type of bookkeeping
software.
See our price info page for more details.
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"The
computer programs I've seen so far are way too
complicated for us. What about Unique salon
software?"
It was designed by a salon owner to handle the special needs of Hair,
Nail, Day Spa and Tanning Salons. It's not a worked-over version
of a system written for other businesses, as many of the
salon programs are. Nor is it a too-simple point-of-sale
& accounting program that doesn't tell you anything
about how well your business is doing. The thing that
makes Unique Salon Software especially easy to use is
that its fully menu driven and it shows you what to do.
You won't ever have that "how did I end up
here?" feeling that complicated & Less
sophisticated programs give you. Back
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"How
much training is needed to run the program? And when
does the information go into the computer, after work,
on the weekend or what?"
The
instruction manual and the online help is excellent. It
takes you step-by-step through the initial set-up, a
onetime procedure that will take perhaps 30 minutes of
your time. Enter your services, employee codes, and a
miscellaneous retail item number and your sales tax
rate, to ring up retail sales until you get all of your
inventory in. You can enter your client information as
they come into the salon ... and you are ready... that's
it... Unique has the capability of logging directly into your computer via the internet
and make changes as necessary or to demonstrate a particular feature
of the software to get you up and running. In other words we can remotely control
your computer from our location while you watch and talk with a support personnel over the phone...
Really Cool...
Once
that's completed you can teach the basic day-to-day
operation of the Unique Salon Software to staff members
in a matter of a few minutes or so. The program was
developed for use by people who have no computer
training whatsoever. In most situations the receptionist
handles it.
Ideally, Unique Salon Software is used as a point-of-sale system. In
this way most of the information that the computer
program needs is process at the time a sales transaction
(haircut, perm, facial, manicure, retail product sale,
etc.) is rung up, just as you would with a regular cash
register. Then, at the end of the day, it takes another
four to six minutes of your time to count your money
& close out the register sales and go home. That's
it! Back
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"What if I don't want
to have the computer right in the salon work area
itself?"
That's
okay. A lot of our customers started out with the
computer located back in the office or at home. You lose
the benefit of the instant input at the time of the
sale, but it's a good way to get going. However, once
they see how smoothly the system works, most users put
the computer system out front. To fully utilize the
Unique Salon Software at the front desk, a cash drawer
& printer that attaches to your computer is
available. Back
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"I
don't want the whole staff to know how I'm doing."
Unique salon Software has several built-in levels of password
protection. That means that you - and you alone -
determine who has access to the program's confidential
data. You can just activate certain passwords to work
only in certain areas of the program.
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"My
books are done by an accountant. Does becoming
computerized mean I have to go it alone?"
Just the reverse. Many, many Unique Salon Software programs have been
sold on the enthusiastic recommendation of accountants
who reviewed the program and urged their clients to make
the move into computerization. With your computerized
reports in hand, your accountant can sit down with you
as necessary to take a look at where your business is
heading. That's a far better investment of your money
than paying for number-crunching alone.
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"I
can see that a computer
would make the bookkeeping easier. But how will
that help me run my salon better?"
As you already know, bookkeeping alone won't teach you much about how
to make more money. Unique Salon Software goes far
beyond merely keeping track of income and expenses. It
gives you vital up-to-the-second management information
that you probably never had before. Like measuring
employee productivity. Keeping track of response to ads
and coupons. Watching over your retail product
inventory. And producing reports that are easy to understand
and act upon.
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"We're
a full-service salon. Can this system handle different
rates of compensation for staff members in the different
departments and show me how each is performing?"
Absolutely. You can track the activity of all separate departments.
And Unique Salon Software doesn't care if someone is
paid straight salary, hourly, straight commission, or a
sliding commission. Station rental calculations are
easily handled, and salon surcharges can be
automatically calculated. Back
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"What
information will I know about my clients?"
All
of the basic things like address, home and work phones,
birth date and so on. It will tell you all the clients
who did not come back for a specific service within a
specific time. It tells you who are your new clients so
that you can send them a welcome card. It will help you
manage your clients in ways you never dreamed of. Most
salons are looking for new clients, but if they could
manage their in-house clients, they would be better off.
For example, in a matter of seconds the system will tell
you all the clients that have a birthday this month.
Send them a card! That's power you need to stay ahead of
the competition.
Unique
Salon Software also maintains individual perm and hair
coloring records and automatically totals up the amount
of money each client has spent with you during the year.
It also has a Day-Spa module that can be used by
Day-Spas, Massage Parlors, Tanning and Facial Salons to
keep track of your client visits and to let you know how
many visits they have left, based on the service package
they purchased.
Mailings are a snap to get out because the program prints labels and
post cards according to your specifications. With all of
the drudgery gone out of direct mail advertising, you'll
do it much more often ... and that alone will bring in
more than enough new business to pay for the software
and save you time. Back
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"What
kind of computer system do I need?"
Unique Salon Software runs on a Pentium III or above computer system
that will
run WINDOWS 7/ XP/VISTA operating system (which
includes most brands). Your system will need at least 2 Gigs
of memory and at least 100 Megs of free hard drive space for
the Unique Software and data storage. Computers with these capabilities
are just about standard equipment today. You will also
need a page printer to print out reports and mailing
labels. Optional Hardware:
Includes a Receipt Printer - Bar Code Scanner - Cash Drawer. The Cash
Drawer and the receipt printer will be connected via a single USB port.
Internet access is not necessary but it will be a great asset for your
technical support and updates. Unique has the capability of logging in
directly into your computer and make changes as necessary or to
demonstrate a particular feature of the software to get you up and
running. Back
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"We
have a very large salon.
Do you have a network version that
will allow us to use multiple computers.?"
Depending
on the Unique Salon Software version you purchased will dertermine if
you have network capability or not. Please call for more details. Back
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"What about updates and technical support?"
Unique
comes with standard toll-free support and updates.
See the "Order or Pricing" page for details.
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